Costa RicaVolcano Tours

Privacy policy

Protecting Your Privacy

The Privacy Policy is part of our terms and conditions and it applies to the website and its parent company Costa Rica Travel Services S.A.. This privacy policy informs users how user data gathered on our website is collected, stored, or managed.

Information of a Non-Personal Nature

Our web page logs and records information of a non-personal nature such as visits, length of sessions, domains, etc. We aggregate and use this non-personal data to improve our website experience for clients. We also record the IP address of the computers that visit our site. The information we gather allows us to serve our clients better.

How We Use Your Information

Clients are not required to submit personal information to use our website. Our website will not automatically record any information about users which is readily personally identifiable. However, you may submit your personal data to us by several means on our website or by telephone and e-mail. Any information that you voluntarily submit may be used by us to provide you with enhanced services, such as providing you with products and services that you may have requested. We have the utmost respect for your privacy and security. We may collect information that you supply in order to provide a more personalized experience and to keep you apprised of offers and services which closely match your interests. Any information that we collect online or via the telephone is used for purposes of providing you with the best website experience and service possible to accomplish client satisfaction.

Costa Rica Travel Services S.A. may also share your information with legal authorities to respond to court orders and other legal processes, and to exercise our legal rights as may be required by law. We reserve the right to use all information for such legal matters.

Information Provided to Suppliers

In some of the packages, third parties may operate a portion of the services acquired. In such cases, we strive to provide as little information as possible. Our suppliers, such as the hotels and tour operators that will eventually provide the travel services offered on this website, will use that data to improve the travel services that you may have purchased.

Changes to Our Privacy Policy and its parent company reserve the right to modify or amend this Privacy Policy at any time and for any reason. If there are material changes to this statement or our use of your personal information, we will prominently post such changes prior to implementing the change. We recommend that you periodically review the Privacy Policy to learn of any changes in ways in which we may use this information.

Agreement of Use

By using our website you acknowledge that you have read and accepted the information practices in our Privacy Policy.

Data Security

To avoid unauthorized access, maintain data accuracy, and ensure the correct use of information, we have implemented appropriate physical, electronic, and management procedures to safeguard and secure the information we collect on